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My Azorean Home Rules
Identification of guest
Since 2015 Portugal has more strictly enforced a long-standing law requiring anyone providing paid holiday accommodation to record the entry, exit, and identification details of all non-Portuguese nationals who use that accommodation. This law has been brought into force in Portugal and most other EU countries at some point since the gradual implementation of the 1990 Schengen Agreement that aims to stop human trafficking and other illegal practices. In this case, it is specifically Article 45 of the Schengen Agreement and the recent Alojamento Local law in Portugal that has brought this rule into sharper focus. For this reason, all guests of every reservation need to show their passports, so we can collect the required information.
Cancellation policy
depending on your dates of the stay we may have one of the following cancellation policies to apply to guests who book with us. You will be informed on the cancelation policy in force prior your booking confirmation.
Type of cancellation policies
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COVID 19
We understand the risk of making traveling plans. We fully refund if you experienced unforseen restrictions or if you are get a positve result. We are with you on this. Keep safe.
Enhanced Clean
We are committed to recommended enhanced cleaning process—a set of standards developed in partnership with experts, for the times of COVID-19 and beyond
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